12340 Bass Lake Road | Chardon, Ohio 44024
440.285.4040

Mental Health Awareness Month


May 8, 2024
In honor of Mental Health Awareness Month, Heather Hill would like to recognize our ViaQuest partnership and the vital role they play in our residents' lives. Our TBS specialists, traditionally known as mental health case managers, play a crucial role in our residents' well-being by focusing on daily behavioral skills and serving as advocates for those who may struggle to advocate for themselves.



They provide individual or group settings with staff trained to work with individuals experiencing mental health symptoms. By focusing on symptom management, life skills, and coping mechanisms, and with the coordination of community services, they build on skills, including social, emotional, stress management, anger management, communication, and interpersonal relationships. They provide crisis intervention and prevention as well as monitoring symptoms and progression toward goals.

Training support systems, including direct staff, on client-specific triggers and interventions outlined in mental health treatment plans, is essential for creating a collaborative environment where everyone works together to support our residents. Through effective communication and intervention strategies, we strive to create an environment where our residents can thrive and achieve their full potential.

News & Events


Mental Health Awareness Month
Learn about ViaQuest and the role they play in our residents' care!



May Employee of the Month
Get to know Melody Szapowal!



Sunlit Serenity: The Power of Natural Light at Heather Hill Care Communities
Read how the natural lighting at our facility benefits our memory care residents!



April Employee Spotlight
Get to know Michele Cress in Medical Records!



April Employee of the Month
Get to know our respiratory therapist, Angela Wilson!



February Employee of the Month
Help us congratulate Becky Fox as our Employee of the Month!



The Importance of Activities at Heather Hill Care Communities
Click here to learn more about how Heather Hill Care communities values a creative person-centered activities program for all residents.



Heather Hill's First Trunk-or-Treat: A Spooktacular Debut
Thank you for making it an unforgettable Halloween celebration!



Happy Retirement, Ed!
We wish Ed farewell and good luck on his new journey in retirement!



October Employee of the Month
Congratulations to Cheryl Kearns, our EOM!


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